How Vassista Helps Your Service Business
Human Interface Agent
Schedules service appointments with clients, provides automated quotes for standard jobs, and sends "on-my-way" notifications to clients.
Business Logic Agent
Manages the job schedule for technicians, generates invoices and processes payments, and tracks inventory of parts and supplies.
Autonomous Concurrent Agent
Monitors local supplier prices for the best deals on equipment and supplies, manages online review profiles (Yelp, Google), and runs targeted local service ads.
External Interfacing Agents
Booking & Dispatch Agent
Captures job details, provides instant quotes for standard work, books appointments, and dispatches technicians with optimized routes.
Supplier & Parts Agent
Checks parts availability and prices across vendors, places orders just‑in‑time, and tracks deliveries to match scheduled jobs.
Reviews & Reputation Agent
Requests reviews after jobs, monitors ratings across platforms, and drafts responses that reflect your brand tone.
Operations Automation Agents
Estimate‑to‑Invoice Agent
Builds estimates from job templates, converts to invoices on completion, collects payment, and syncs to accounting.
Technician Utilization Agent
Analyzes job duration, travel time, and skill match; suggests scheduling changes to improve on‑time rate and first‑time fix rate.
Data Gathering & Analytics
Job Profitability Agent
Calculates margin per job considering labor, parts, travel, and overhead; flags loss‑making patterns and upsell opportunities.
Privacy & Compliance Framework
- Customer data: Secure handling of addresses, access notes, and photos
- Payments: Tokenized collection and audit logs
- Access control: Field vs office permissions and device policies